FAQ
What’s your cleaning routine?
A new set of clean sheets will be used to dress my table for each appointment. After dressing my table I will ask to use a washroom where I can wash my hands and forearms thoroughly before working with my client. I use “PREempt”. A non-scented one-step surface cleaner and disinfectant on my table after each appointment.
With Back2Back Family packs the same set of sheets will be used for the 2 family members. If asked a clean set of sheets can be provided.
What ages do you work with?
I work with ages 5 and up. When I work with young children, I always suggest starting with a 30 min session as well as having a parent in the same room or nearby for their comfort. Anyone under the age of 18 must have parental consent and present in the home.
How long does your set up take?
Setting up all my equipment will take under 10 minutes. This will include; setting up my table, dressing the table, music and going through your intake form to discuss your chief complaint.
Are you licensed & Registered?
Yes I am!
RMT #: 2021-76500
Business ID #: 16108862
Business License #: BL250429
This will allow you to submit you receipts with you insurance company.
How long have you been practising?
I have been practising for the past four years with certifications in multiple discipline
What forms of payment do you accept?
You will be required to put a visa card on file to book.
I use a square card reader which accepts all forms of credit cards.
E-interact and cash are accepted as well.
How much space is required?
A minimum of 6’ x 10’ space is preferred. This gives me room to move around the table.
What is your cancellation policy?
Any cancellation 12hrs or less prior to your appointment will be charged 50%
Any cancellation 2hrs or less prior to your appointment will be charged 100%.
This is detailed in the waiver agreement signed prior to booking.
What types of massage do you offer?
I specialise in Therapeutic massage aiming to resolve a condition or help prevent a chronic issue from getting worse. I also do sport massage, relaxation, prenatal massage (2nd & 3rd trimester) and lymphatics facial cupping.
What should I do with my pet?
I am fine with animals being around if you know they will be fine with someone new in their space. If you are unsure, feel free to put them in another room or in their crate.